1. General

Irena Sandler values your privacy and is committed to protecting and safeguarding the personal information (as defined below) that you provide to us through our websites and other digital properties (the "Site"), or that we collect during your use of the Site or in the course of your engagement with us for the purchase of our products and the provision of the related installation and support services (the "Products and Services").

This Privacy Policy describes how we use the personal information relating to you. We undertake not to transfer customer details to third parties. It also describes the purposes for which personal information is collected, the parties with whom we share this information, and your rights under the law in connection with the personal information relating to you and processed by us (the "Policy").

By using the Sites and/or by providing your personal information during your engagement with us for the supply of the Products and Services, you agree that we may collect, store, and use personal information about you in accordance with the terms of this Policy. It is clarified that you are not legally obligated to provide the personal information. However, failure to provide it may prevent us from completing your transaction for the purchase of the Products and Services, make it difficult to provide services to you, prevent the delivery of products to you, and may also prevent us from offering you the full scope of use of the Sites — for example, we may be unable to contact you or respond to your inquiry on any matter.

2. Personal Information

Personal information is any information collected by us and/or provided to us by you and/or on your behalf, by means of which you (or another person) can reasonably be identified, including but not limited to first name, last name, ID number, residential address, email address, telephone/mobile number, and the like, as well as the content of any inquiry and additional information provided to us or collected during any correspondence between you and Irena Sandler.

When using the Sites, Irena Sandler collects information about the users of the Sites. Some of the information collected does not identify you personally and is not stored together with your personal details — for example, the pages you viewed; offers and services that interested you; the IP address from which you browsed the Sites; cookies, and more.

We ask you to provide, and we ourselves collect, only the information necessary for us to fulfill the purposes set out below in this Policy.

3. Aggregated Information

We may collect, use, and share aggregated data — for example, statistical data through standard analytics tools — in order to understand how you and other users interact with the Sites, and to support our activities and operations.

Aggregated data may be derived from personal information but is not considered personal information under applicable law, as such data does not directly or indirectly reveal your identity. For example, we may aggregate your usage data together with that of other users in order to calculate the number of users of a particular function on the Sites.

However, if we combine aggregated data with personal data relating to you in a way that enables this combined data to identify you directly or indirectly, we will treat the combined data as personal data subject to this Policy. We use Google Analytics tools, which place cookies on your device that are controlled and managed by Google. Google Analytics offers add-ons that allow you to opt out of the collection of your data by installing a browser add-on, such as the Google Analytics Opt-Out Browser Add-on.

4. Use of Cookies

Cookies are small pieces of information stored in the browser of a user of the Sites. The Sites use cookies for their routine and proper operation, to adapt them to users' personal preferences, to identify registered users, to monitor and analyze performance, to collect statistical data about the use of the Sites, to verify secure use of the Site, to authenticate details, and more.

When you submit data through an online form, a "Contact Us" page, or other means of communication, cookie settings may store the relevant information for future correspondence.

If you do not agree to the use of cookies, you may avoid it by changing your browser settings. To do so, please consult your browser's help file. However, disabling cookies may result in your being unable to use some of the services and features of the Sites. Since in most cases there are no options that allow you to block cookies without entirely disabling the functionality and features they add to the Sites, it is recommended that you leave them enabled when using the Sites — though, as noted, the choice to avoid them is yours.

In addition, you may delete the cookies on your device at any time. It is suggested that you do so only if you are confident that you do not wish for the Sites to be adapted to your personal preferences, and in the event that you do not wish the Sites to recognize you on repeat visits to pages that require registration.

5. Purposes of Use of Personal Information

Irena Sandler will use the personal information only in accordance with this Policy and pursuant to the provisions of the Protection of Privacy Law, 5741-1981 (the "Law") and the regulations enacted thereunder. Irena Sandler will use the personal information for the following purposes:

  • To provide you with the Products and Services;
  • To enable you to use the Sites;
  • For customer service, handling inquiries, complaints, and malfunctions, and to respond to questions and stay in contact with you;
  • To offer you the opportunity to join its customer club;
  • To provide support and service and to respond to any question or complaint;
  • To send you information and updates about the Products and Services ("Direct Marketing"), as well as marketing and promotional content;
  • To comply with a requirement under applicable law and to assist any relevant authority or third party, where we believe in good faith that we are required to do so.

6. Disclosure of Information to Third Parties

We will not transfer the personal information relating to you to third parties without your consent, except in the following cases:

  • To the extent required for the proper operation of the Site and the content offered therein, or for the provision of our Products and Services, we will share the personal information about you with various service providers;
  • If required to do so by court order, by request of a regulatory authority, or in accordance with applicable law, subject to attorney-client privilege;
  • In the event of legal proceedings between you and Irena Sandler based on actions carried out by you, or in the context of any dispute, claim, or demand, if any, between you and Irena Sandler;
  • If we merge with another entity, or merge certain operations of Irena Sandler with those of another party — provided that the other party undertakes to comply with the provisions of this Policy.

7. Transfers of Information Outside Israel

Irena Sandler may transfer the personal information about you outside the jurisdiction of Israel and/or the European Union, including for cloud storage purposes. The privacy protection laws in the jurisdiction to which the personal information is transferred may not be as comprehensive as those applicable in Israel and the European Union, and in such a case Irena Sandler will take appropriate steps to ensure a comparable level of protection for the personal information about you.

8. Information Security

Irena Sandler implements up-to-date systems, applications, and procedures on the Sites for information security, designed to minimize the risks of theft, loss, or unauthorized access to personal information, in accordance with the provisions of the law.

While these information-security systems and procedures reduce the risks of unauthorized intrusion into the personal information, they do not provide absolute security. Irena Sandler cannot guarantee and does not undertake that the personal information will be entirely protected against unauthorized intrusions and unlawful use of the personal information. Accordingly, you shall have no claim, demand, or cause of action against Irena Sandler or anyone on its behalf as a result of unauthorized intrusions and/or disclosure and/or use of the personal information arising from such unauthorized intrusions.

9. Your Rights Regarding the Personal Information

At any time, you may contact us and request access to the personal information we hold about you. We will ask you to provide certain confirmations in order to verify your identity. If you find that personal information stored about you is incorrect, incomplete, unclear, or not up to date, you may contact us and send us a detailed request to correct or delete the information. Requests on this matter should be directed to the email address: [insert email address].

10. Retention and Deletion of Personal Information

We retain different types of personal information for different periods, in accordance with the purposes set out in this Policy and with the requirements of the law. We will delete or anonymize personal information when there is no longer any need to further process it. We will retain non-identifiable aggregated data indefinitely. In any event, for as long as you use the Sites or are a customer of ours, we will retain personal information about you, unless applicable law requires us to delete it. It is clarified that the deletion of personal information, where necessary, is not immediate. It may take some time before residual copies of the personal information are fully deleted from the active servers and backup systems of the Sites and/or from the group's information systems.

11. Direct Marketing and Receipt of Promotional Material

Irena Sandler may use the identifying details it holds about you in order to contact you and/or send you information about its products and services, as well as marketing and promotional content. Such contact may be made by any means of communication that Irena Sandler deems appropriate, including by post, email, landline telephone, mobile telephone, short message service (SMS), messages via social networks, and other means.

Such information will be sent to you only if you have given your explicit consent, and you may, when providing your personal details, choose not to receive marketing information from Irena Sandler, or withdraw your consent and cease receiving such information at any time, in the manner specified on the Site and/or in the marketing communication, as applicable.

12. Changes to the Privacy Policy

We will update this Policy from time to time. The binding version of the Policy is the most current version displayed on the Sites, and you accept and agree to the Privacy Policy in all its provisions. If we make material changes to this Policy, an appropriate notice will be published on the Site's home page at least thirty (30) days in advance. If we make non-material changes to the Policy, an appropriate notice will be published on the Site's home page at least seven (7) days in advance. To the extent we make changes pursuant to law or to a requirement of a relevant authority, such changes will take effect in accordance with the law or requirement as stated above. If you do not agree to the updated Privacy Policy, you may discontinue your use of the Sites and/or your consumption of the Products and Services.

13. General

For further information and for any question and/or comment regarding this Policy, the ways in which we collect and use personal information, and your rights in connection therewith, you may contact us directly by sending an email to: 9562832@gmail.com.